Article 1 – General
These general terms and conditions apply to all offers, quotations, activities, agreements, and deliveries of services or products by or on behalf of Hekwerk Industrie Sneek B.V., located at Edisonstraat 10, 8606 JJ Sneek, Chamber of Commerce: 76530116.

Deviations from these terms are only binding if agreed upon in writing.

Article 2 – Offers and Quotations
All quotations from Hekwerk Industrie Sneek are without obligation, unless expressly stated otherwise.
Quotations are valid for 30 days, unless stated otherwise.
Prices in quotations are exclusive of VAT and other government levies, unless stated otherwise.

Article 3 – Formation of the Agreement
An agreement is concluded after written or oral acceptance by the customer of a quotation from Hekwerk Industrie Sneek, or once Hekwerk Industrie Sneek, with the customer’s consent, has commenced performance.

Article 4 – Delivery and Performance
Delivery takes place at a time agreed upon between the parties.
Exceeding a delivery period does not entitle the customer to compensation or dissolution of the agreement.

Article 5 – Payment
Invoices must be paid within 30 days of the invoice date, unless otherwise agreed in writing.
For larger projects or amounts, a deposit of 50% may be required.
If payment is not made on time, the customer is legally in default and Hekwerk Industrie Sneek is entitled to charge statutory interest and collection costs.

Article 6 – Liability
Hekwerk Industrie Sneek is not liable for indirect damage, consequential damage, or loss of profit.
Any liability is limited to the amount paid out in the relevant case under the liability insurance, plus the applicable deductible.

Article 7 – Right of Withdrawal
For consumers, no standard right of withdrawal applies, as products and services are tailor-made and agreed upon in consultation.

Article 8 – Complaints
Complaints must be reported in writing within a reasonable period after discovery via info@hekwerkindustriesneek.nl or by telephone at 0515-443713.
We aim to respond substantively within two working days.

Article 9 – Force Majeure
In the event of force majeure, Hekwerk Industrie Sneek is entitled to suspend or terminate the performance of the agreement without being liable for damages.

Article 10 – Applicable Law and Competent Court
All agreements between Hekwerk Industrie Sneek and the customer are governed by Dutch law.
Disputes will be submitted exclusively to the competent court in the district where Hekwerk Industrie Sneek is established.