At HIS Gates, we value clear agreements. Our general terms and conditions explain what you can expect from us, and what we expect from you, when supplying our products and services. This includes arrangements regarding quotations, payment, delivery, liability, and how we handle complaints.
If you have any questions about these terms, feel free to contact us at sales@hisgates.com or call +31 (0)515 443 713.
Algemene Voorwaarden his gates
Article 1 – General
These general terms and conditions apply to all offers, quotations, activities, agreements and deliveries of services or products by or on behalf of Hekwerk Industrie Sneek B.V., located at Edisonstraat 10, 8606 JJ Sneek, Chamber of Commerce: 76530116.
Deviations from these terms are only binding if agreed upon in writing.
Article 2 – Offers and quotations
All quotations from Hekwerk Industrie Sneek are without obligation, unless explicitly stated otherwise.
Quotations are valid for 30 days, unless indicated otherwise.
Prices in quotations are exclusive of VAT and other government levies, unless stated otherwise.
Article 3 – Formation of the agreement
An agreement is formed after written or verbal acceptance by the customer of a quotation from Hekwerk Industrie Sneek, or as soon as Hekwerk Industrie Sneek has begun execution with the customer’s consent.
Article 4 – Delivery and execution
Delivery takes place at a time agreed upon by the parties.
Exceeding a delivery period does not entitle the customer to compensation or cancellation.
Article 5 – Payment
Invoices must be paid within 30 days of the invoice date, unless agreed otherwise in writing.
For larger projects or amounts, a 50% deposit may be required.
If payment is not made on time, the customer is automatically in default and Hekwerk Industrie Sneek is entitled to charge statutory interest and collection costs.
Article 6 – Liability
Hekwerk Industrie Sneek is not liable for indirect damages, consequential damages or lost profits.
All liability is limited to the amount paid out under the applicable liability insurance in the relevant case, plus the policy excess.
Article 7 – Right of withdrawal
No standard right of withdrawal applies to consumers, as products and services are custom-made and tailored in consultation.
Article 8 – Complaints
Complaints must be reported in writing within a reasonable time after discovery via sales@hisgates.com or by phone at 0515-443713.
We aim to respond substantively within two working days.
Article 9 – Force majeure
In the event of force majeure, Hekwerk Industrie Sneek is entitled to suspend or terminate the agreement without being liable for damages.
Article 10 – Applicable law and competent court
All agreements between Hekwerk Industrie Sneek and the customer are governed by Dutch law.
Images and 3D models
The images, videos and 3D models shown on this website are for illustration purposes only.
The 3D models may differ from the actual products in colour, dimensions, materials or execution.
No rights can be derived from the displayed visuals. The actual products, as shown in photographs of completed fencing and gate installations, are leading.
Disputes will be submitted exclusively to the competent court in the district where Hekwerk Industrie Sneek is located.
Contact us
Contact us directly
0515 443 713
Send us an email
sales@hisgates.com