Who we are

Hekwerk Industrie Sneek B.V.
Edisonstraat 10
8606 JJ Sneek
The Netherlands

Website: www.hisgates.com
Email: sales@hisgates.com
Phone: +31 (0)515-443713
Chamber of Commerce (KvK) number: 76530116

Why we process your personal data

If you are (or may become) a customer, we use your personal data to:

• Send you a quotation

• Determine which specifications or requirements our products or services must meet

• Deliver products or perform services for you

• Communicate with you regarding the execution of the agreement

• Invoice you

• Contact you about maintenance

You are not obligated to provide us with personal data. However, if you choose not to, it may not be possible for us to enter into or perform an agreement with you.

Use of cookies

Our website uses cookies. These are small (temporary) files stored on your computer. We use:

• Functional cookies – to ensure the website functions properly.

• Analytical cookies (Google Analytics) – to analyze visitor behavior and improve our website. We aim to anonymize IP addresses.

• Session cookies – to improve ease of use during your visit. These do not contain personal data and expire after your visit.

Sharing data with third parties

As part of our services, we may share your data with external parties, such as:

• Our hosting provider (Office IT Sneek)

• Email campaign providers (such as Mailchimp or similar)

• Bookkeeper or accounting office

We enter into data processing agreements with all parties that have access to your data to ensure your privacy is protected.

Direct marketing

If you have contacted us before or are a customer, we may use your contact details to keep you informed by email about our products, services, and promotions. We do this based on our legitimate interest to promote our services.

You may unsubscribe at any time using the opt-out link in the email.
If you are a one-time customer, you will only receive marketing communications if you have given explicit consent.

Retention periods

Requested a quotation but did not become a customer?
Your data will be stored for up to 1 year after the last contact.

Are you our customer, or vice versa?
We store your data for 10 years, in accordance with fiscal retention obligations.

After the retention period has expired, your data will be deleted.

Your rights

You have the right to:

• Request access to your personal data

• Have your data corrected or supplemented

• Object to processing

• Have your data erased or restrict processing

To exercise these rights or if you have questions about our privacy policy, please contact us at:

sales@hisgates.com
+31 (0)515-443713

If you do not agree with how we handle your data, you can submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.